Permanent & Locum Hire - Privacy & GDPR Policy

PERMANENT HIRE – YOUR PRIVACY

Permanent Hire are committed to protecting and respecting your privacy. This notice sets out the basis on which any personal data we collect from you or retain about you will be used by us.

REGULATION

The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a regulation which replaces the Data Protection Regulation (Directive 95/46/EC). GDPR aims to harmonise data protection legislation across EU member states, enhancing privacy rights for individuals and providing a strict framework within which commercial organisations can legally collect, retain and use personal information. GDPR will be enforceable in the UK from 25 May 2018. We are committed to upholding the principles of GDPR prior to its introduction.

For the purposes of GDPR, the data controller is Permanent Hire.

INFORMATION WE COLLECT AND HOLD ABOUT YOU

We collect information about you to carry out activities relating to our core business and ancillary services as a recruitment business. You might be:

A candidate seeking new work opportunities (permanent or substantive in the NHS).

A client/health organisation we engage with to help find new doctors or other medical professionals.

A referee.

A supplier or sub-contractor to support our services.

An employee (permanent, temporary or on a consultant basis).

The information we collect and retain about you may be different depending on who you are, but will typically include name, address, private and/or corporate e-mail address and phone number, position and company details, compliance documentation and references verifying qualifications and experience and right to work in the United Kingdom or Ireland, curriculum vitae, salary details, links to professional profiles available in the public domain e.g. LinkedIn, Twitter, business Facebook or corporate website, marketing and event interests.

WHY WE COLLECT AND HOLD YOUR INFORMATION

As a recruitment business we are dedicated to supporting our candidates’ career aspirations and our clients’ resourcing needs and as such require a database of candidate and client personal information containing historical information as well as current resourcing requirements.

A fundamental and essential process of our business is to introduce candidates to clients for permanent or substantive employment in the NHS. Using your information in this way is called our Legitimate Business Interest.

We also use your information to:

Provide you with information and services that you request from us or we think will be of interest to you because it is relevant to your career or to your organisation.

Provide you with information about other goods and services we offer that are like those that you have already been provided with or enquired about.

Notify you about changes to our service

Ensure that content from our website is presented in the most effective manner for you and for your computer.

In addition to using your information for our Legitimate Business Interest, we may also rely on contract, legal obligation and consent for specific uses of information:

We will rely on contract if we are negotiating or have entered into a placement agreement with you or your organisation or any other contract to provide services to you or receive services from you or your organisation.

We will rely on legal obligation if we are legally required to hold information about you to fulfil our legal obligations.

Will in some circumstances rely on consent for uses of your information and you will be asked for your express consent, if legally required.

Should we want or need to rely on consent to lawfully process your information we will request your consent orally, by email or by an online process for the specific activity we require consent for and record your response on our systems. Where consent is the lawful basis for processing your information, you have the right to withdraw your consent to this processing at any time.

HOW WE COLLECT YOUR PERSONAL INFORMATION

We collect personal information from a range of sources, including directly from the information you provide to Permanent Hire Ltd or through third parties we may work with such as reference agencies, as well as via our website when you complete an online form, and through a range of other publicly available sources such as social media sites, corporate websites, and LinkedIn.

In the case of information we collect via publicly available sources, we will inform you – within 30 days, but no later than 60 days of collecting the information – that we hold the information, where the information originates from, and for what purpose we intend to retain and process the information. As part of this communication we will ask for your consent to add your information to our database.

In addition to information you may provide by completing an online form or on our website, there is some technical information which is automatically collected each time you visit our website, including (but not limited to) your computer’s IP address, browser type and version, the date and time of your visit, and which pages you visit. This information is collected via cookies.

WE USE THIS TECHNICAL INFORMATION TO:

Administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.

Improve our website to ensure that content is presented in the most effective manner for you and for your computer.

Allow you to participate in interactive features on our website, when you choose to do so.

Make suggestions and recommendations to you and other users of our website about services that may interest you or them.

We do not undertake automated decision-making or profiling. We do use our computer systems to search and identify personal data in accordance with parameters set by a person. A person will always be involved in the decision-making process.

DISCLOSURE OF PERSONAL INFORMATION

In the course of running our business, we may need to share your personal information with selected third parties either within or outside of the European Economic Area (EEA). Depending on who you are, these third parties may include:

Any member of our Company both in the EEA and outside of the EEA.

Clients for the purpose of introducing candidates to them.

Candidates for the purpose of arranging interviews and work placements.

References for the purpose of assessing your suitability for a role.

Suppliers or subcontractors to support our services.

Analytics and search engine providers that assist us in the improvement and optimisation of our website.

We may also disclose your personal information to third parties in the following circumstances:

If we sell or buy any business or assets, in which case we will disclose your personal information to the prospective buyer or seller of such business or assets.

If the Company or substantially all its assets are acquired by a third party, in which case personal information held by the Company about its candidates and clients will be one of the transferred assets.

If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of the Company, our candidates, clients, or others.

The lawful basis for third parties to process your personal information include:

Their own legitimate business interests.

Satisfaction of their contractual obligations to us as our data processor.

For the purpose of a contract in place or in contemplation.

To fulfil their legal obligations

HOW WE STORE AND PROCESS YOUR PERSONAL INFORMATION

The information that we collect from you may be transferred to, and stored at, a destination outside of the EEA, but within the Company. It may also be transferred to third parties outside of the EEA for the purpose of providing our recruitment services. It may be processed by staff operating outside of the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, our recruitment services and the provision of support services. By submitting your personal information, you agree to this transfer, storing or processing. The Company will take all reasonable steps to ensure that your information is treated securely and in accordance with this privacy notice.

All information you provide to us is stored on our secure servers. When our site becomes accessible by you to maintain a profile with us, you are responsible for keeping your password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of information transmitted to us through our website and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

All the data we capture is stored on a secure server and encrypted. It is only accessible by authorised users and we deploy many security systems to ensure unauthorised access it not permitted, and access is only granted to approved and authorised users. Data transmitted between the internal user and the server is encrypted to ensure it is protected in transit.

RETENTION OF YOUR INFORMATION

We understand our legal duty to retain accurate information and only retain personal information for as long as we need it for our legitimate business interests and that you are happy for us to do so. Accordingly, we have a data retention notice and routinely run reports to identify and remove data that we no longer have a legitimate business interest in maintaining. We do this in partnership with our CRM providers who are fully GDPR compliant.

We try to ensure the information we hold about you is accurate by:

Enabling you to manage your information by contacting our Data Protection Team at info@permanenthire.co.uk and to review whether the details we hold about you are accurate.

Enabling you to keep in touch with us so you can let us know of changes to your personal information

The criteria we use to determine whether we should retain your personal information includes:

The nature of the personal information.

The perceived accuracy of the information.

Our legal obligations.

Whether an interview or placement has been arranged.

Our recruitment expertise and knowledge of the industry by country, sector and job role.

Whether you have told us you want to be contacted about future job opportunities.

Due to legal obligations, we may archive part or all your personal information or retain it on our financial systems only, deleting all or part of it from our main Customer Relationship Manager (CRM) system. We may anonymise parts of your information, particularly following a request for suppression or deletion of your information. If your information is deleted, we will have no records remaining, so may re-engage with you if your information is available in a public location.

Our current retention notice is available upon request.

YOUR RIGHTS UNDER GDPR

You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before holding your information) if we intend to use your information for such purposes or if we intend to disclose your information to any third party for such purposes, and we will collect express consent from you if legally required prior to using your personal information for marketing purposes.

You can exercise your right to accept or prevent such processing by emailing info@permanenthire.co.uk and requesting this.

Our website may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

THE GDPR PROVIDES YOU WITH THE RIGHT TO:

Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected

Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).

Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.

Request the restriction of processing your personal information. This enables you to ask us to suspend the processing of your personal information, for example if you want us to establish its accuracy or the reason for processing it.

Make a complaint. In the first instance we would ask to you to contact us at info@remediumpartners.com and register the issues, allowing us to respond within 14 days. If you are not satisfied with the response, we suggest you contact a supervisory body, which in the United Kingdom is the Information Commissioner’s Office. The ICO can be contacted through this link: https://ico.org.uk/concerns/.

ACCESS TO INFORMATION

GDPR gives you the right to access information held about you.

Your right of access can be exercised in accordance with the Data Protection Act 1998 (and the GDPR once it is in force from 25 May 2018).

A subject access request should be submitted to info@permanenthire.co.uk

CHANGES TO OUR PRIVACY NOTICE

Any changes we make to our privacy notice in the future will be posted on this webpage (www.permhire.com) and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy notice.

CONTACT

Questions, comments and requests regarding this privacy notice should be addressed to our Data Protection Team at info@permanenthire.co.uk

NMC:

The Nursing and Midwifery Council (NMC) are the regulatory body for nurses and midwives in the UK. Their role is to protect the health and well being of the public, set standards of education, training, conduct and performance for nursing and midwifery staff and ensure their skills and knowledge are kept up to date, and investigate any breach of standards.

The full information can be found here: http://www.nmc-uk.org/.

If you are a nurse or midwife you must register with the NMC. Find out how here: http://www.nmc-uk.org/Registration/.

GMC:

The General Medical Council :-

https://www.gmc-uk.org/

“General Medical Council” (GMC) are the regulatory body for Doctors in the UK. They help protect patients and improve UK medical education and practice by supporting students, doctors, educators and healthcare providers to make sure that their skill are up to date as per the standards, and to investigate to any breach OF Standards.

If you are a Doctor and want to practice in UK m you must have GMC registration. Find out how: https://www.gmc-uk.org/registration-and-licensing/join-the-register.

My experience with Ronak has been exceptional. He is very diligent, prompt in response and reliable in sorting out any issues I've had. When I was awaiting my certificate, he followed me on my progress monthly and encouraged me. I don't think anyone could have worked better with me and made me feel as safe as he did. Thank you, Permanent & Locum Hire.

Vera, International Sonographer– Provided A Permanent Job With Tier 2 Visa With A Leading Pregnancy Scans Clinic.

I have had such a great experience with this company. Karen has been friendly, professional, and extremely helpful throughout the whole process. She has always been available for advice and gave me confidence before my interview, she also kept me updated at all times. Would highly recommend Permanent & Locum Hire.

Mrs. Tobin – RGN– Placed with UK’s best Neuro-rehab private hospital, Buckinghamshire.

Dear Karen, I sincerely appreciate all the work that has gone into the induction training at the hospital. I am glad I was referred to this company by Permanent & Locums Hire, and I have enjoyed all aspects of the training which has greatly helped me to understand more about the benefits of working for such a highly reputable organisation. I greatly appreciate all the time and effort you and Chris expended on my behalf to get this role. I am excited about growing and developing my skills here with such a professional team. Thank you very much once again for your selfless assistance.

Hycent, HCA– Secured a permanent job in Buckinghamshire.

I am writing with regard to my dealing with Chris Taylor. He approached me via LinkedIn and informed me that he had a job opportunity that I might be interested in. He was very direct and was open to answering all my questions. It was easy to understand everything that was said by him and escalated any questions he could not answer. I eventually got the interview and I had full support from Chris and all my questions were answered promptly. I feel he went above and beyond what I could expect for a hire company and it made the process of interview less stressful. I appreciate everything that was done by Chris and his team and I would definitely deal with him again if I’m looking for other work. I would recommend my colleagues to Chris and Permanent & Locum Hire for sure, and I like the fact that there were personal touches like a gift to congratulate me on getting the job and feedback about how my new post was going, and also continued communication to find out how my career is progressing. A job well done in all aspects.

Mrs. Ford– London, Secure a Band 6 Team Leader role with a charitable children’s hospice in London.

Ronak is an amazing recruitment consultant who is not only professional but very caring. He responds promptly to requests and he goes the extra mile for would be recruits. He is an asset to the Permanent & Locum Hire.

Cynthia –RMN ongoing locums with an NHS Hospital- Oxford.

I would highly recommend working with Chris to anyone who is seeking job opportunities. From the very start I felt very comfortable and confident about my future and past experiences. His knowledge and advice was exceptional. He really knew his field of work and supported me through all interview processes. Nothing was ever to much trouble; no question was ever a stupid question. Easy to contact. If there was an issue, a quick phone call and it was resolved straight away.

Laura, Occupational Therapist- Buckinghamshire.

I am writing this email to you to express my best appreciation and positive experience of Chris my recruitment consultant. Throughout my career I have spoken to plenty of agents, however, Chris stands out from others, by far, allow me to say. Not only did he displayed a high level of professionalism and kindness, but I am completely convinced that he is highly knowledgeable, as he knows how to "mix and match" my clinical qualifications to many types of jobs. He is discreet, proactive, quick, effective, and pleasant and I believe that he has all the skills that make someone the best employee. Due to this positive experience, I have recommended Permanent & Locum Hire to all of my colleagues. Please, accept my congratulations for having an employee, as he adds value to your company. Respectfully yours.

Maria – RGN- Brighton.

Permanent & Locum Hire is helping me achieve my dream of working and living in the United Kingdom as a registered Health and Care Professional. The unique thing with Permanent & Locum Hire's support is the personalised approach. I didn't feel I was alone throughout the hiring process. I was listened to, and the hiring consultant could anticipate possible scenarios and proactively guide me through appropriate options for each step of my hiring process. I thought they had mastery and my best interest combined. I am happy to recommend Permanent & Locum Hire if you are considering work in the UK. You will feel as if a friend helps you.

Eyo, International Sonographer- A Permanent Job With Tier 2 Visa Sponsorship In Private Sector Clinic.

I quite enjoyed the enthusiasm in which I was approached how I was able to converse with my advisor about the post in a professionally congenial way. Very excellent performance in the way obstacles were handled and the timely response and general feedback. I will recommend Permanent & Locum Hire to anyone.

Yerland, RGN- Secured a permanent job with a private hospital in London.

Can I take this opportunity to say how impressed I have been with Ronak and the team at Permanent Hire, throughout the process with my new employer. His communication has been excellent as have his values etc. Please pass on my thanks to him.

Steve- Placed as a Care Home Manager with a group of private care homes in Birmingham.

Permanent & Locum Hire is fantastic to work with. As a recruiting firm, it maintained a highly professional demeanour and was always very friendly and found me the perfect job instantly! Karen and Ronak were quick to understand the kind of role I was looking for, recognising my strengths, and putting me forward for exactly the right job. Ronak was always there to help throughout the process, giving good advice and assistance whenever need. l am sincerely grateful. I highly recommend Permanent & Locum Hire. Thank you!

Tina, International Sonographer- A Permanent Job With Tier 2 Visa With A Leading Pregnancy Scans Clinic.

A big thank you to Neil, for your kindness and professional approach while helping to find me a suitable position. You kept me informed every step of the process and truly listened. I wish you and Permanent Hire continued success.

Rasheeda- Secured Substantive Endoscopy Work with a Clinical Services Provider

Chris has been extra professional throughout my recruitment process. He have always gone above and beyond to ensure I was kept up to date with the process. All of my questions were answered promptly and fully. He made sure I was comfortable and at ease with the recruitment process. Even making sure I was confident before my interview. Chris made me feel that he cared about my career and wanted me to succeed. He did. I would have no hesitation in recommending you to any other companies and in fact have done that with my previous employer, who engaged with them. Chris, I wish you well for the future and hope your performance review goes well (although I have no doubt it will). Thanks,

Sharon- Secured a superb role as Registered Manager with a huge pay increase with a Private Sector Client

It has been an absolute pleasure working with Ronak Jain, he has was absolutely amazing throughout the whole recruitment process. Ronak was so professional and dedicated, I cannot thank him enough for his support, and for believing in me and helping me start a new phase of my professional career, I gained very valuable information and had such positive experience.

HCA- Placed with the UK@s leading private rehabilitation hospital

I met the agency when I was looking for a new job. Gaurang was my dedicated recruiter and he helped me a lot. For them I can confidently confirm that they provide an opportunity for a new beginning in a person's life which is really very good and according to experience. They are well acquainted with the circumstances, react quickly and adequately. They are always accurate and correct. The difference is that they meet fully with the desire and ability of the job seeker and accordingly offer the best. They always guide and assist in the process of preparing documents. I am extremely pleased with my plowing to work through them. I would always definitely recommend them to other seekers of new opportunities. And at the end once again I want to tell you Thank you for everything and the support you provided to me at all times.

HCA- Placed with a top London private hospital

Definitely, no amount of words or volume of write ups will convey in entirety my Amazing experience with Mr Ronak, my recruitment manager. Mr Ronak is no doubt the best recruiter and personality I have ever encountered. He is not just a father but also a friend during my recruitment journey. He is very friendly, personable, accessible, capable and always cheerful. He took a definite and passionate interest in my candidacy and therefore took time to mentor me, educate me and guide me through all stages ranging from the initial contact to the interviews, post interview processes, visa application, booking of flight and even while I had relocated to UK thereby enriching my knowledge and refining my approach. Ronak was apt in commending successes, correcting my approach to issues where necessary, and building strength in my abilities with high sense of humility and responsibility. Amidst his tight schedules he took time to call on regular basis to check on me, find out my progress, guide me and review any of my correspondences and above all ensuring I connect with my employer, manager and work mates in a seamless manner. His constant follow up was my greatest inspiration and motivation to this position. Based on my wonderful experience with him several of my colleagues have requested that as soon as they are done with their registration processes they would be pleased to be connected to Mr Ronak for their recruitment journey. I must sincerely, appreciate Mr Ronak for all the great things and wonderful experience I have continued to enjoy in his hands. I'm also grateful to the agency, Permanent & Locum Hire for their great job and the gift of Mr Ronak. Thank you

Sonographer - Placed with a Top Private Hospital in London

Rahul is a very conscientious and hardworking individual. He strives to provide consistent support to his clients wherever they are working and is always on hand should we have any queries or problems. A very patient and knowledgeable agent and I'd be lost without him on my locum contracts. Highly recommended.

Senior Nurse Endoscopist- Placed with a Top Private Hospital

My first contract with Permanent hire was an unexpected call from Chris Taylor. I liked the way that he immediately engaged me and was upfront with the reason for his call. When we had time to speak further I appreciated his concise answers to my questions. Chris has managed the communication and interview processes very well. Keeping me updated of all developments and delays throughout the process. I was particularly impressed when, due to a bereavement I had to delay moving forward for a time. He managed this well, and the message of condolence he sent was as kind as it was unexpected. Thank you Chris. At interview time he gave me a fairly clear idea of what to expect. I was expecting a thorough interview and this was what transpired! None of our interactions added to the stress of the process though. Thank you. I wasn't expecting to change roles when we first spoke. Now, I am excited to be moving back into a more exacting work environment.

MRI Radiographer- Placed with a Top Private Hospital in Kent

Highly skilled and happy to help in his respective field. Would like to carry on work with him and build a long and strong working relationship. Best of luck Gaurang.

Senior Nurse Endoscopist - Placed with a Top Private Hospital

I am feeling so glad and so lucky to write about Permanent and Locum Hire Recruitment Agency. Agency helped me to find permanent job in London with my requirement of sponsorship. Senior Recruitment Consultant, Mr. Gaurang is the best consultant who shines with his punctuality, speed of service and daily updates with solution of all queries. In a few more words, I would suggest my known people to take service of this agency who helps to grow your future.

Senior Healthcare Assistant- Placed with Neuro-Rehab Home

I joined my current organisation in early 2022, when most organisations in the industry were experiencing staffing challenges. Nirav and his team at Permanent & Locum Hire have made my job easier. They were able to source quality candidates quickly, particularly for some of our niche roles. I felt that our requirements were well understood, and they offered advice and ideas around market conditions and potential solutions to difficulties. The friendly touch was an added bonus!

HR Director - Group of Rehabilitation Care Homes

Nirav managed to place a really difficult Nurse's post we were working on for some time. I spoke with Nirav and told him what we were looking for and what I was struggling with and within a few weeks he already found the perfect candidate. Nirav kept me updated regularly with her approachable and lovely emails and was very easy to work with. I look forward to working with Permanent & Locum Hire on future vacancies!

Kirsty, Compliance & Placement Manager-Specialist Care Home in Birmingham

Nirav and the team at Permanent & Locum Hire are our go to recruitment company. They always ensure that they find us the right people in the correct location when we need staff. They truly understand the business and we could not be happier!

Alistair, HR Manager - Private Mental Health Hospitals, Surrey

Working directly with Nirav has been a great experience. He listens and understands my exacting requirements and is able to seek out the best candidates to suit my business. Obstetric Sonographers aren't the easiest of employees to find, but Nirav used his ingenuity and found a channel which brings them to market successfully. It's no wonder that Nirav's company, Permanent & Locum Hire, has been selected as the 'Recruiter of Choice' for our Group of Companies!

David, Multi - Clinic Owner - UK’s leading Private Baby Scans Clinics

I have found Permanent & Locum Hire the most efficient recruitment agency, in their communication, responsivity and providing high quality staff. I have found they listen to feedback and respond accordingly. Very impressed!

Grace, CAMHS Lead-Private Hospital, Hertfordshire.

Nirav managed to place a really difficult Nurse's post we were working on for some time. I spoke with Nirav and told him what we were looking for and what I was struggling with and within a few weeks he already found the perfect candidate. Nirav kept me updated regularly with his approachable and lovely emails and was very easy to work with. I look forward to working with Permanent & Locum Hire on future vacancies!

Kirsty, Compliance and Placement Manager - Specialist Care Home in Birmingham.

In the space of only a year Permanent & Locum Hire (P&LH) have been able to source a number of international Obstetric Sonographers for our group of baby scan clinics, 3 of whom are already in situ and working in harmony with our lovely clients, and with a further 2 about to join us. Working with P&LH has meant we remain on target with our expansion plans to extend our fabulous experience of private pregnancy scans to a wider geography, as we continue to grow. Claire, General Manager, Pregnancy Scanning Clinics.

International Obstetric Sonographers-UK Private Clinics

HR Director-Group of Rehabilitation Care Homes.

The whole team has been amazing at supporting our hospital with clinical nursing roles. Every candidate submitted has been on par with what we are looking for in terms of skillset and experience. We have received an individualised and professional service from all the consultants here. They have efficiently arranged interviews and followed through the whole recruitment process from on-boarding to offer. We have successfully recruited several nurses through Permanent & Locum Hire and will continue to use their services for our on-going needs.