We are currently looking for a Complex Care Manager to join our team at Team Brain Injury Support. This role is field based and will require regular travel around surrounding areas. As this role requires travel, there is also a £3000 car allowance per annum, on top of the annual salary.

We support both adults & children with neurological conditions and brain injuries.

Whether you are an accomplished Care Coordinator who is looking for their next step up or a seasoned Care Manager looking for a new challenge, this could be the role for you.

To be successful in the role, you will need to have a genuine passion for delivering high standards of care and be committed to really making a difference to your client’s lives. You will also need to be able to demonstrate tenacity, drive and self-motivation. Excellent communication skills are key to this role and ideally you will have some previous experience of managing a team (e.g. as a Team Leader).

Reporting to the Operations Manager and working as part of a regional team, this is a varied role, involving regular contact with clients, their families, CCG’s and clinicians, to ensure that competent support workers deliver excellent care. As Complex Care Manager, you will be responsible for managing the package of care for a range of clients with varying requirements, in and around the region, but you may also be required to support in other regions from time to time. This is a field-based role involving regular travel across your region as well as working from home. You will also be required to travel to the office in Southampton for regular team meetings (usually monthly). 

Key responsibilities include:

• Recruiting and inducting Support Workers / Carers
• Supervising and supporting your teams
• Attending regular meetings with your clients and CCG contacts
• Spot checks & supervisions
• Incident management and investigating
• Providing regular reports and updates

To be successful in the role, you will need:

• Excellent communication skills
• Previous experience of managing clients within the community
• A passion for delivering excellent client service
• The ability to organise a busy workload and prioritise effectively
• The ability to work effectively both independently and as part of a team
• Proficiency in MS Office and be comfortable picking up systems quickly (experience of using Share Point and People Planner would be advantageous)
• A full UK driving licence and access to your own vehicle
• Candidates will also ideally hold an NVQ level 3 (or equivalent) in Health & Social Care or a related topic or be willing to study towards this.

For more information, please get in touch with Chris on +44(0) 203 411 5531 or email on chris@permhire.co.uk